D888 Privacy Policy

D888 is committed to handling your personal data responsibly and with full transparency. This Privacy Policy describes how d888.live collects, uses, stores, and protects information that you provide when you register an account, make a deposit, play games, or contact our support team.

By creating an account on D888 or continuing to use the platform, you acknowledge that you have read and understood this policy. If you disagree with any part of it, please discontinue use of the platform. We may update this policy from time to time, and the revised version will always be available on this page with an updated date at the top.

D888 collects two broad categories of information: data you provide directly, and data gathered automatically when you use the platform.

Information you provide directly:

• Full legal name, date of birth, and gender during registration.
• Email address and Philippine mobile number for account communications and OTP verification.
• Government-issued ID documents (such as a Philippine passport, driver's license, SSS/UMID card) submitted during KYC verification.
• Proof of address (e.g., a recent utility bill or bank statement in your name).
• Payment-related details such as GCash or Maya account names, bank account names, and reference numbers submitted during deposit or withdrawal requests.
• Messages and documents you send to our customer support team.

Information collected automatically:

• Device type, operating system, browser version, and screen resolution.
• IP address and approximate location data.
• Session data including login timestamps, pages visited, and time spent on the platform.
• Game and betting activity logs — which games you played, wager amounts, and session duration.
• Cookies and similar tracking technologies (see Section 07 for more detail).

The data we collect is used strictly for the purposes listed below. We do not use your information for any purpose beyond what is necessary to operate the D888 platform and comply with applicable requirements.

D888 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we do share limited data with trusted service providers and authorities under specific circumstances:

• Payment processors: We share necessary account name details with local payment channels (such as bank transfer partners) solely to facilitate your PHP transactions. These partners are bound by their own data protection obligations.
• Identity verification services: During KYC, your ID documents may be processed by a third-party verification provider to confirm authenticity.
• IT and security vendors: Providers who help us maintain platform infrastructure, conduct security audits, or monitor for suspicious activity may access certain technical data as part of their service.
• Legal authorities: Where required by applicable Philippine law or a valid court order, D888 may be obligated to disclose certain account or transaction information to the relevant authorities.

All third-party service providers that handle your data on our behalf are required to maintain appropriate security measures and are prohibited from using that data for any purpose other than fulfilling the service they provide to D888.

Protecting your personal data is something D888 takes seriously. We use industry-standard security practices to safeguard the information stored on our systems, including:

• SSL (Secure Socket Layer) encryption on all data transmitted between your device and d888.live.
• Encrypted storage for sensitive documents submitted during KYC verification.
• OTP (one-time password) authentication for account logins and sensitive account changes.
• Regular security reviews and access controls to limit who within our team can view personal account data.
• Monitoring systems that flag unusual login activity or access patterns for immediate review.

While we take every reasonable step to protect your data, no online platform can guarantee absolute security. You also play a role — never share your D888 password with anyone, and contact our support team immediately if you suspect unauthorised access to your account.

D888 retains your personal data only for as long as it is necessary to fulfil the purposes described in this policy. In practice, this means:

• Active account records are kept for as long as your account remains open and in good standing.
• Transaction and betting activity logs may be retained for a defined period after your last transaction to meet recordkeeping obligations.
• KYC documentation is held securely for the period required under applicable anti-money laundering and player verification rules.
• Support correspondence is retained for a reasonable period to allow for follow-up and dispute resolution.

When your data is no longer needed and retention requirements have been met, D888 will securely delete or anonymise the information.

D888 uses cookies and similar technologies to improve your experience on the platform and to help us understand how players interact with the site. Cookies are small text files stored on your device when you visit d888.live.

We use the following categories of cookies:

• Essential cookies: Required for the platform to function correctly — including session management and security features. You cannot opt out of these without affecting platform access.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
• Analytics cookies: Help us understand which pages and features are most used so we can continue improving the platform. Data collected through analytics is aggregated and does not identify individual players.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of d888.live, including your ability to log in or play games.

As a registered player on D888, you have the following rights regarding your personal data:

• Right to access: You may request a summary of the personal data D888 holds about you.
• Right to correction: If any of your information is inaccurate or outdated, you can request that we update it. Some updates (such as name changes) may require supporting documentation.
• Right to deletion: You may request that your personal data be deleted, subject to any legal or regulatory retention obligations that may apply to certain records.
• Right to restrict processing: In certain circumstances, you may ask D888 to limit how your data is used while a request or complaint is being resolved.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time — though this will not affect data already processed on that basis.

To exercise any of these rights, contact our support team at [email protected]. We will aim to respond to all data requests within a reasonable timeframe. In some cases, we may ask you to verify your identity before acting on a request.

D888 is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you believe that a minor has registered on d888.live or submitted personal information, please contact our support team immediately so we can investigate and take appropriate action.

In cases where an underage account is identified, all associated data will be deleted and any transactions will be handled in accordance with our Responsible Gaming policy and applicable legal requirements.

D888 may revise this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or our internal practices. When we make significant changes, we will update the date shown at the top of this page. We may also notify you via email or an in-platform message for material changes that affect how we process your data.

We encourage you to review this page periodically. Your continued use of d888.live after any changes have been posted constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please get in touch with our support team. We aim to respond to all privacy-related inquiries promptly.

You can reach us at: [email protected]

Please include "Privacy Request" in your subject line so our team can route your message to the right person right away.